Privacy Policy

Last updated: 19/08/2026

Webly Co. LTD ("we," "us," "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have, whether you're a prospective client, an existing client, or a visitor to our website.

1. Who We Are

Webly Co. LTD
28 Coleridge Way, Market Harborough, Leicestershire, England
infoweblyco@gmail.com
07443940170
www.weblyco.co.uk

We act as the "data controller" for the personal information described in this policy, meaning we decide how and why it's used.

2. Information We Collect

We collect information in the following ways:

• Directly from you — e.g., when you fill out a contact form, request a quote, sign a contract, or email us. This may include your name, business name, email address, phone number, and any project details you share.
• Automatically — e.g., when you visit our website, we (or tools we use) may collect your IP address, browser type, device information, and pages visited, typically via cookies or analytics tools (see Section 6).
• From payments — e.g., billing name and payment confirmation details, processed via our payment provider Stripe. We do not store full card numbers ourselves.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide quotes
• Deliver, manage, and invoice for our services
• Communicate with you about your project
• Maintain records for accounting and legal purposes
• Improve our website and services
• Send occasional updates or marketing, only where you've opted in or as otherwise permitted by law (see Section 8)

4. Legal Basis for Processing

Where applicable data protection law requires it (e.g., UK/EU GDPR), we rely on the following legal bases:

• Contract — processing necessary to deliver services you've requested
• Legitimate interests — e.g., responding to enquiries, improving our services, basic security
• Consent — e.g., optional marketing emails, non-essential cookies
• Legal obligation — e.g., retaining invoices for tax purposes

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers who support our business — e.g., hosting providers, email/CRM tools, accounting software, payment processors — who only access what's needed to perform their function
• Professional advisors — e.g., accountants or solicitors, where necessary
• Authorities — where required by law, regulation, or legal process

Any third parties we work with are expected to handle your data securely and only use it for the purposes we've authorised.

6. Cookies & Analytics

Our website uses privacy-friendly, cookie-free internal analytics to understand how visitors use the site and improve performance. This counts visits and page views without setting tracking cookies or collecting personally identifying information. If we add optional cookies in future, we will ask for your consent first and let you opt out. You can also control cookies through your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements (e.g., invoices are typically retained for 7 years for tax purposes). When no longer needed, we securely delete or anonymise the data.

8. Marketing Communications

If you've opted in to receive updates or marketing from us, you can unsubscribe at any time using the link in any email or by contacting us directly. This won't affect service-related communications about an active project.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information, where applicable
• Object to or restrict certain processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at infoweblyco@gmail.com. If you're unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK).

10. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. International Transfers

If your information is transferred to or stored in a country outside your own (e.g., due to a hosting provider's location), we take steps to ensure it remains protected in line with applicable data protection law.

12. Children's Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review it periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Webly Co. LTD
infoweblyco@gmail.com
07443940170
www.weblyco.co.uk